Collections Officer - Childcare Sector

At Mini Masterminds, we’re passionate about creating a brighter future for children ? and that begins with a strong, supportive team behind the scenes. We’re currently seeking a Collections Officer to join our Support Office and play an important role in maintaining the financial wellbeing of our growing childcare network.

This role is perfect for someone who thrives in a fast-paced environment, enjoys building positive relationships, and takes pride in balancing empathy with financial accuracy.

• Managing overdue accounts and following up with families in a respectful, understanding manner

• Maintaining accurate and up-to-date records of all payment arrangements and correspondence

• Liaising with Centre Directors and the Finance Team to resolve billing or account queries

• Providing outstanding customer service to families, ensuring professionalism and compassion

• Supporting the continuous improvement of billing and collection processes

• Experience in collections, accounts receivable, or finance administration

• Strong communication and problem-solving skills

• A proactive and solutions-focused approach to achieving results

• Excellent attention to detail and organisational skills

• Familiarity with accounting software such as Owna, Kidsoft and Netsuite.

• A genuine passion for supporting families within the early childhood education sector

• A welcoming, supportive, and collaborative team environment

• Be part of a company that values growth, innovation, and care

• Opportunities for professional development and career advancement

• Convenient Support Office location in Gladesville

• Work that truly makes a difference in the lives of children and families

If you’re ready to bring your financial expertise to a purpose-driven organisation and be part of the Mini Masterminds journey, we’d love to hear from you.

How to Apply:
Interested candidates are invited to submit their resume to michael.kontinos@minimasterminds.com.au